Cartoonnetwork Subscriber Issue

[aandreas]

Good Afternoon,

I recently switched from the FiOS Prime HD to the Select HD TV package, but instead increased my internet package. I used to visit www.cartoonnetwork.com and click Live TV and I could watch the current live feed from Cartoon Network as well as view show episodes on demand there (they have a partnership with you, Verizon). Unfortunatey, once I did the switch to a lower TV package (even though I still have CartoonNetwork and CartoonNetwork HD) it says that I need to be subscribed to the FiOS Prime package on their website.

Can you assist me with this issue?

Thanks.

-Allen

[aandreas]

Any help?

[aandreas · Accepted solution]

Well, I suppose Verizon spoke with CartoonNetwork about this because now it's working.

Thanks.

[cmva]

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@aandreas wrote:

Well, I suppose Verizon spoke with CartoonNetwork about this because now it's working.

Thanks.

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It seems that it's failing again!

It's not working on www.cartoonnetwork.com, the CN iPad app, nor on the Verizon iPad app.

Verizon, any help?