Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Channel not available
GP0928
Enthusiast

Hello,

I am having trouble today. I have 2 media servers in my home. On 1 of the media servers I’m getting the channel is not available error message on HGTV & the Food channel. All the boxes associated with this media server are having the same issue. On the 2nd media server those channels are working on it and the boxes associated with that media server


Ive had my system rebooted several times and having the same issue. 

0 Likes
Re: Channel not available
clem21
Super User
Super User

@GP0928 wrote:

Hello,

I am having trouble today. I have 2 media servers in my home. On 1 of the media servers I’m getting the channel is not available error message on HGTV & the Food channel. All the boxes associated with this media server are having the same issue. On the 2nd media server those channels are working on it and the boxes associated with that media server


Ive had my system rebooted several times and having the same issue. 


As usual, check the coax and splitters and all coax connections to the problem media server. You could also look at the SNR values in System info on the box with the issue. You could also try swapping VMS boxes locations and see if the problem follows the VMS. If so I'd get that box replaced. If not, it has to be a bad coax cable connection or splitter.