Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Channel not available
GP0928
Enthusiast - Level 1
‎01-24-2021 02:46 PM

Hello,

I am having trouble today. I have 2 media servers in my home. On 1 of the media servers I’m getting the channel is not available error message on HGTV & the Food channel. All the boxes associated with this media server are having the same issue. On the 2nd media server those channels are working on it and the boxes associated with that media server


Ive had my system rebooted several times and having the same issue. 

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Channel not available
clem21
MVP MVP
MVP
‎01-24-2021 06:06 PM
@GP0928 wrote:

Hello,

I am having trouble today. I have 2 media servers in my home. On 1 of the media servers I’m getting the channel is not available error message on HGTV & the Food channel. All the boxes associated with this media server are having the same issue. On the 2nd media server those channels are working on it and the boxes associated with that media server


Ive had my system rebooted several times and having the same issue. 

As usual, check the coax and splitters and all coax connections to the problem media server. You could also look at the SNR values in System info on the box with the issue. You could also try swapping VMS boxes locations and see if the problem follows the VMS. If so I'd get that box replaced. If not, it has to be a bad coax cable connection or splitter.

Reply