Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Cisco DVR constantly loses subscription infomration
joe_s
Newbie

I just "upgraded" to the Cisco DVR, and I'm finding that it frequently (like several times an evening) pops up a message indicating "You are not subscribed to"" whatever channel I'm watching. So I go through the troubleshooting, or reboot the box, or call the number for a reset, and the problem is solved, for a few hours.

Is this a common issue with this box, or did I maybe get a bad unit? I have never had an issue with my previous DVR.

Thanks,

Joe

0 Likes
Re: Cisco DVR constantly loses subscription infomration
Shamika_VZ
Contributor

Hello,

I sent you a private message to further assist you.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

0 Likes