Cisco DVR constantly loses subscription infomration

[joe_s]

I just "upgraded" to the Cisco DVR, and I'm finding that it frequently (like several times an evening) pops up a message indicating "You are not subscribed to"" whatever channel I'm watching. So I go through the troubleshooting, or reboot the box, or call the number for a reset, and the problem is solved, for a few hours.

Is this a common issue with this box, or did I maybe get a bad unit? I have never had an issue with my previous DVR.

Thanks,

Joe

[Anthony_VZ]

We have sent you a private message regarding your issue. I am sorry for the trouble you are experiencing.