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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Hard to explain. My family back home has a TV subscription which I use to log in to websites like HBO Go, NBC live, Starz, whatever. But I currently live elsewhere. Here we havea Verizon router but no TV sub. Sometimes when I want to watch TV online I click the verizon fios option and instead of allowing me to log in to my home username, it automatically uses the account associated with the router where I live, even though I have never personally logged in to that. And since that doesn't have a TV sub, it says I have to buy one. It gives me no other option to log in - only a link to purchase a sub. What do I do about it?
Several people have posted this issue. I have not seen a solution.
Try contacting support 1800verizon or twitter @verizonsupport which I find to be quite helpful