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Closed Caption doesn't work with On Demand?
ahyan
Enthusiast

Anyone else having this issue?

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1 Solution

Correct answers
Re: Closed Caption doesn't work with On Demand?
ahyan
Enthusiast

FYI - I figured out how to fix this.

Once you're watching the On Demand show, pause it and do the following:

Click options button on your remote > select closed captions> select options> select closed captions

Then change the Service Selection to CC1

View solution in original post

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Re: Closed Caption doesn't work with On Demand?
ramosag
Newbie

Yeah me too....I dont understand it either.  Prior to the update...it would show up to 6 CC options....now its just on and off.  There seems to be some issues with FIOS right now.  FRUSTRATING!

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Re: Closed Caption doesn't work with On Demand?
ahyan
Enthusiast

FYI - I figured out how to fix this.

Once you're watching the On Demand show, pause it and do the following:

Click options button on your remote > select closed captions> select options> select closed captions

Then change the Service Selection to CC1

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Re: Closed Caption doesn't work with On Demand?
tns2
Super User
Super User

It was already true on other Verizon STB and I believe is now true with 1.9.7 on all of them.

Its not a mistake.  They wanted to resolve some user complaints that people had because all CC channels 1-6 had to be flicked through when normally only CC1 was english, CC2 was spanish, and rare cases CC3 other languages.  Now the CC button is just on or off.  If you want to adjust the options or settings menu allows you to set CC channels/fonts/etc.

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Re: Closed Caption doesn't work with On Demand?
audreyg1
Newbie

WE have STD box and there using the options button does not give us CC when using on demand.  Any ideas?  We have tried the settings/accessibility, etc. and no luck.

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Re: Closed Caption doesn't work with On Demand?
tns2
Super User
Super User

I don't thing STD boxes ever had CC done by the box, I think it was always done for them by the TV.

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Re: Closed Caption doesn't work with On Demand?
Gracie0911
Newbie

@ Ahyan Thank you and after 5 years your trick still worked for me. 

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Re: Closed Caption doesn't work with On Demand?
kh-gary
Moderator
Moderator

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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