Comedy Central HD (Channel 690) widescreen problem

[evilpaul]

I just got FiOS installed today. I've got a 16:9 720p set and watching new episodes of The Daily Show the sides of the screen are clipped and I'm only getting a 4:3 picture. Is a setting somewhere wrong? They've been filming in HD for around a year now, so I'm a little puzzled.

[Mike_VZ]

Hello Evilpaul,

There are only two standard menu selections on a set top box that control picture options as follows:

Menu > Settings > > Video Settings > Video Format: Ensure it is on 720P 16:9

Menu > Settings > > Video Settings > SD Override: You can choose one of 3 options (Off, 480i, 480p, and stretch) for SD broadcasts

Beyond that you will need to visit your TV sets internal options for settings such as zoom, aspect ratio, wide mode, etc...  The Comedy Central 690 channel is an HD channel however from time to time there are shows or live casts that are not sent in HD formats for us to deliver to you.  You may see words on the side bars such as 570 ESPN does on some shows that are sent in SD formats.

Thanks