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Component - Losing Signal Frequently
Hatsumomo
Enthusiast
‎05-05-2009 12:57 PM

*I'm not using HDMI because when they installed HD FiOS on my TV, they said that HDMI wasn't working so they put in the component cables.*

I have been losing signal quite often, sometimes several times in the duration of a half-hour show. It can't be the weather because 1.) FiOS shouldn't be affected by the weather and 2.) this happens rain or shine. When the set-top box comes back on, my TV says that the box is in stand-by mode and to press MENU to watch television. It's become extremely irritating.

Thanks for any help.

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Re: Component - Losing Signal Frequently
TimSykes
Specialist
‎05-05-2009 01:08 PM
Its a issue with the most current software. If you change the vedio settings from 1080i to 720p it should work for you. At least until the issue is fixed by verizon.
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Re: Component - Losing Signal Frequently
Hatsumomo
Enthusiast
‎05-07-2009 05:52 PM
It didn't work. The signal still cuts out. Maybe not as frequently, but it's still constant.
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Re: Component - Losing Signal Frequently
norgegolf
Enthusiast
‎05-09-2009 07:44 PM

same thing with me they said that HDMI cable wasn't working and said that they had to use component cables. Now Tonite i was watching TV an between 7pm and 9:30 the HD DVR cut out about 15 times....Must say I am royally upset!!!!

Does anyone know how to fix this issue??? 

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