Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Constant pixelation and jumping.
susanlynn9
Newbie

Pretty much all the channels in the 500s are affected. USA is the worst, which is by far my favorite channel. Unwatchable half the time.

Called supports many times. Same thing every time, they tell me to unplug every single unit in the house, coax and power. Then hook them all back up. I've done this at least a dozen times, works for about 30-60 minutes. Have been sent new DVRs, does not fix it.

I am at my wits end and ready to jump ship.

Anyone have any suggestions?

0 Likes
Re: Constant pixelation and jumping.
doc1949
Enthusiast

Susanlynn9, used to have similar issues. Check for any loose connections to your set top boxes/DVR, and check for any small splits with the coaxel wiring. I had a tech come out and he had to replace the wiring on the back of my home which solved this problem. Good luck!

0 Likes