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Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
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Three days ago I received a replacement STB. Installed with no problem. When I try to use the DVR I get a message on the screen that says that Fios is currently processing my order for equipment exchange. My only option from there is to EXIT to TV. SO my DVR can't be accessed at all. I have communicated to 9 different Tech Support people either by phone or on-line chat. No one has been able to make this message go away. Tomorrow, they are sending a tech to my house I don't think this will accomplish anything since the ploblem is clearly on their end. Any thoughts?
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