Did Verizon shuffle their TV package lineups since May 1st 2013?

[Jules181]

When I renewed with a cheaper promotional package, I was told that Prime left out "only a few channels" compared to Extreme, and that these channels were "2+" channels like ESPN2. But now that I have the Prime package, I can't get a number of channels that I wanted, such as Cloo and IFC. 

- Did VZ change the channels carried by each of their packages in the last two months?

- DId customer service mislead me?

- Is this just a technical glitch that can be resolved through tech support?

It seems that customers have to watch Verizon like a hawk to make sure they're getting what they paid for....

[tns2]

A few minor shuffles.

Prime and extreme are not just a few differences.  A large number of additional channels with extreme and a few subtractions.