Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Downed telephone lines outside my home (IMPORTANT)
Jeanette31
Newbie

I have not been able to reach anyone to report down telephone lines which are across my driveway and on the ground.  I have held on the phone for over an hour.  Terrible planning on Verizon's part not to have anyone available to take emergency calls.  Please see that someone comes out to repair this problem as I cannot get out of my home if necessary.  I am in my 80s and should not be in the type of a situation in case of an emergency.

0 Likes
Re: Downed telephone lines outside my home (IMPORTANT)
jonjones1
Legend

Call your local police and have them handle it.

this is a customer helping customer forum and no one is going to repair your line.

Try this site.

http://www.vzdownwire.com

0 Likes
Re: Downed telephone lines outside my home (IMPORTANT)
kh-gary
Moderator
Moderator
This issue has been escalated to a Verizon agent.
0 Likes