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Entertainment package - Login not working
Mits83
Newbie
‎06-17-2015 02:06 PM

Hi - My login for HBO, Max, Showtime etc is not working even though I have the entertainment package. It stopped working out of the blue today. Please help!

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Re: Entertainment package - Login not working
BajaAlta
Enthusiast - Level 3
‎06-18-2015 09:10 AM

There was a major technical problem for many hours, but seems to be resolved. You should be OK now - works for me now and it did not yesterday.

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Re: Entertainment package - Login not working
marregriffin
Newbie
‎06-18-2015 01:02 PM

I have been experiencing issues with logging into HBO Go (an "Entitled" error message stating that I need to be subscribed to Fios TV to use the app, to which I am subscribed) and was told by a tech today that this was a known, global issue.  As of this afternoon, I was still unable to log into the HBO Go app, but the HBO.com site accepts my log in. Is this similar to the issue you are experiencing?

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Re: Entertainment package - Login not working
marregriffin
Newbie
‎06-18-2015 01:04 PM

Nevermind- noticed that this post was from 2014 and couldnt figure out how to delete my reply. Sorry!

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