External Drive
carldrjr
Enthusiast - Level 1

I have Verizon FiOS service at home. I would like to buy an External Hard Drive to connect to my DVR. How big a hard drive should I get, 1 Terabye, 2T or more. The make and model of the external hard drives are all the same on the devices. I've been calling Verizon customer service for a few months now, I'm given different opinion from Verizon on this. Verizon does not sell hard drives, I can not add a hard drive to my DVR or I wiil all my lose all my movies that was recorded when connecting. HELP Thanks 

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Re: External Drive
CRobGauth
Community Leader
Community Leader

What model DVR do you have?

If it is VMS, you can not an external drive.

Re: External Drive
carldrjr
Enthusiast - Level 1

VMS1100 So no external hard drive?? Too bad. Can I geta better DVR with a larger capacity.  Thanks

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Re: External Drive
CRobGauth
Community Leader
Community Leader

With VMS you can upgrade to premium service that gives you a second one.

Keep in mind that DVR is designed more as temporary storage not permanent.

In the event it fails, you lose everything on it.

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Re: External Drive
carldrjr
Enthusiast - Level 1
With VMS I can upgrade to premium service that give you a second what???
On the front of my DVR there's a USB connection, what is that for?
I have Verizon Premium Service, all channels, 75/75 internet. Thanks for all the ur help most appreciated.
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Re: External Drive
tns2
Community Leader
Community Leader

@carldrjr wrote:
With VMS I can upgrade to premium service that give you a second what???
On the front of my DVR there's a USB connection, what is that for?
I have Verizon Premium Service, all channels, 75/75 internet. Thanks for all the ur help most appreciated.


1) a second VMS box

2)  Currently the USB is not used for anything important.  You can use it for charging some USB devices.  Note that they don't support External drives on USB on any of their DVR's, and no external drive support currently for "Quantum TV" service.

3) The Forums are mostly for Peer to Peer assistance.

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Re: External Drive
starrin
Contributor - Level 3

Consider this:  As I understand it, if you had an eternal drive connected to your DVR, and the DVR failed, unless Verizon has changed it, you cannot simply reconnect your external drive  to your new DVR.  It is linked electronically to the (now failed) DVR.  It won't work, Those recorded programs will be lost, anyway.

Others, can perhaps tell you if this is true for your 1100, or still true,  for all.

    starrin 

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Re: External Drive
CRobGauth
Community Leader
Community Leader

As was stated, 1100 does not support external drive.

And yes, as far as I know, external drives are still married to DVR.

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Re: External Drive
bobbo527
Specialist - Level 3

@CRobGauth wrote:

As was stated, 1100 does not support external drive.

And yes, as far as I know, external drives are still married to DVR.


Correct, external drives are married to a specific DVR and cannot be re-assigned without reformatting (i.e. erasing) it's contents. I have 2 7232's each with a 1 TB external drives and lost the contents of one of the them when the 7232 failed. But that is also why I will never ever "upgrade" (more like a downgrade) to Quantum, I have more space on my two 7232's (+ externals) than I could get from Quantum. Space means far more to me than being able to record 10,000 shows at once.

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