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FIOS Mobile App Away From Home
hallrk
Contributor - Level 2
‎10-22-2013 06:17 AM

I'm not sure my FIOS Mobile TV app is working correctly away from my home. In my own home when I use this app on my Kindle Fire I see well over 50 channels availble to watch. I took this out of my home and tried to test it and only about 9 channels appeared that I was able to view.  Is there something I need to do away from my home router to get all of the channels that are available? Are only limited channels available away from my home? Or maybe I can't view all on my Kindle Fire? Any help would be appreciated. Thank you.

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Re: FIOS Mobile App Away From Home
walt178
Specialist - Level 3
‎10-22-2013 07:55 AM
@hallrk wrote:

I'm not sure my FIOS Mobile TV app is working correctly away from my home. In my own home when I use this app on my Kindle Fire I see well over 50 channels availble to watch. I took this out of my home and tried to test it and only about 9 channels appeared that I was able to view.  Is there something I need to do away from my home router to get all of the channels that are available? Are only limited channels available away from my home? Or maybe I can't view all on my Kindle Fire? Any help would be appreciated. Thank you.

The channel availability away from home is only 9 channels, so it appears you are getting all that is available at this time.  On your home network you get more.  See the following link for more info.

http://forums.verizon.com/t5/Verizon-at-Home/Live-TV-Wherever-You-Are-Delivers-True-Borderless-Lifes...

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Re: FIOS Mobile App Away From Home
walt178
Specialist - Level 3
‎10-22-2013 07:55 AM
@hallrk wrote:

I'm not sure my FIOS Mobile TV app is working correctly away from my home. In my own home when I use this app on my Kindle Fire I see well over 50 channels availble to watch. I took this out of my home and tried to test it and only about 9 channels appeared that I was able to view.  Is there something I need to do away from my home router to get all of the channels that are available? Are only limited channels available away from my home? Or maybe I can't view all on my Kindle Fire? Any help would be appreciated. Thank you.

The channel availability away from home is only 9 channels, so it appears you are getting all that is available at this time.  On your home network you get more.  See the following link for more info.

http://forums.verizon.com/t5/Verizon-at-Home/Live-TV-Wherever-You-Are-Delivers-True-Borderless-Lifes...

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Re: FIOS Mobile App Away From Home
hallrk
Contributor - Level 2
‎10-23-2013 06:09 AM

Thanks! I looked all over their site and couldn't find anything like that. It's nice to have that in your home but woul dbe better on the road to have access to everything. I guess in time that may happen.

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Re: FIOS Mobile App Away From Home
Qmystyr
Enthusiast - Level 1
‎02-01-2014 03:29 AM
Having access to only nine Channels is not very mobile and practically useless. As an ex-comcast customer this is very disappointing.
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Re: FIOS Mobile App Away From Home
sgtchris177
Newbie
‎09-27-2014 08:01 PM
I used to get 100% access to all my comcast subscribed channels away from home. How come Verizon only offers 9 channels away from home??? Something has to be improved.
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Re: FIOS Mobile App Away From Home
cesarh73-12
Enthusiast - Level 1
‎04-22-2016 06:58 PM

you may want to check Re: FIOS Mobile App - Live TV Streaming. May be your router is assigned to VZ id and not your user id

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