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FIOS On Demand versus Netflix

I am wondering why it is when I try to view video using FIOS On Demand that the picture is always pixelated, jerky and not very smooth at all. I have tried resetting my set top boxes but this does not help. On the other hand when I view video using the Netflix service (on the same TV)  the video never pixelates and always seems to run smooth. Could there be another setting I am missing?

Re: FIOS On Demand versus Netflix
Super User
Super User

Do you ever have pixelation on any of your regular channels?

What model router and STBs do you have?