FIOS One remote won’t change receiver inputs

[Fios21042]

Hi all - I have a new Samsung tv and Yamaha RX-V385 receiver. I paired my Fios one remote to the receiver and it works for adjusting volume, but I can’t get it to change the inputs. I tried both the automatic pairing and the manual pairing by going (on fios one remote) to : menu, settings, voice control, Fios tv voice remote, program Fios tv voice remote, auto (or) manual. I do get a “successfully paired tv and audio receiver” message.

Any ideas? Thank you.

[clem21]

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@Fios21042 wrote:

Hi all - I have a new Samsung tv and Yamaha RX-V385 receiver. I paired my Fios one remote to the receiver and it works for adjusting volume, but I can’t get it to change the inputs. I tried both the automatic pairing and the manual pairing by going (on fios one remote) to : menu, settings, voice control, Fios tv voice remote, program Fios tv voice remote, auto (or) manual. I do get a “successfully paired tv and audio receiver” message.

Any ideas? Thank you.

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Is it changing inputs on the TV instead?

[Fios21042]

It doesn’t seem to be doing anything on either input now..

[clem21 · Accepted solution]

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@Fios21042 wrote:

It doesn’t seem to be doing anything on either input now..

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Try uninstalling the receiver and TV from the remote again. Make sure both are on, go through manual setup again . This time when you get to your receiver, keep going until you get an alternate. Also make sure TV input control is disabled in the Fios box menu.

[Fios21042]

• Hi - I apologize for the delay in replying; I hasn’t had a chance to get back to this. 
• When I push the input button on the FIOS remote, it is changing the input on the smart tv, not the connected receiver. 
• the fios remote is indeed connected to the receiver, as it operates the volume and connected  speaker system just fine.
• Thanks in advance !
• 
  
  
•  

[Fios21042]

And am checking tv input control now 😄

[BigCityBuckeye]

I also same receiver and after following these directions still can’t get the fios voice remote to control the receiver inputs. What do you mean by alternative? When I was going through the manual set up I made sure to choose the exact model of the receiver but still nothing.

[clem21]

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@BigCityBuckeye wrote:

I also same receiver and after following these directions still can’t get the fios voice remote to control the receiver inputs. What do you mean by alternative? When I was going through the manual set up I made sure to choose the exact model of the receiver but still nothing.

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I believe the Fios remote will ONLY control the input on the TV, not the receiver. Should have posted that earlier, but I wasn't sure.