FIOS REMOTES STOLEN IN ROBBERY
madisonjm
Newbie

Hi we were robbed last friday and they stole everything. Our Laptops, TV's etc.  We didn't notice until today when we replaced all of the TV's from the insurance that we were missing all of the remotes to our fios boxes.  How can we get replacement remotes, we have a standard box, HD DVR box and a HD box.

PLEASE HELP!!

Johnathan

0 Likes
Re: FIOS REMOTES STOLEN IN ROBBERY
DougVZ1
Specialist - Level 1

I've had your post copied to an employee monitored board, where a Verizon representative can assist you.  You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible.

0 Likes
Re: FIOS REMOTES STOLEN IN ROBBERY
lasagna
Community Leader
Community Leader

Sounds like DougVZ is going to get you hooked up to get replacements directly, but for future reference, you can always order a replacement remote via the In Home Agent -or- if you just want some extra remotes, you can find the FiOS remotes readily available on various e-tail sites (eBay, Amazon, etc.) for really reasonable rates.

0 Likes
Re: FIOS REMOTES STOLEN IN ROBBERY
madisonjm
Newbie

Oh ok thanks for the info.  I thought that they were specific to the service or something. Thanks again

0 Likes
Re: FIOS REMOTES STOLEN IN ROBBERY
CRobGauth
Community Leader
Community Leader

I've always wondered about all the people selling them on eBAY.  There are some new ones still in packaging. Somone was (might still be) selling them by the case. Can't beleive the just "found" those.

0 Likes