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I recently upgraded my service to "FIOS TV One". The Verizon technician swapped out the large ONT box in my closet for a much smaller device as well as replacing my set-top box/DVR with a smaller unit and a new remote with voice control.
I ran into an issue with my TV service going into IDLE mode after a period of inactivity.
I want to share the solution I found.
Press the Menu button on the Remote. Then navigate as follows:
Settings--> System-->Fios TV One Settings-->Auto Power Off
Solved! Go to Correct Answer
Correct answers
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@mumzy2 wrote:
- This does not work for me, I’m only offered 1,2 and 4 hours
- there was another reply similar that suggested media selection services I don’t even have that
- so my tv goes idle
- i too like to leave it on for my dog
The newer firmware limited the choices and removed the never option. What you could do is record 6 or 8 hours of a show and play that back when you leave. The Box shouldn't turn off during the replay.
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@themachinestops Thank you for providing the solution you found. 😊
Nilsa
Community Manager
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- This does not work for me, I’m only offered 1,2 and 4 hours
- there was another reply similar that suggested media selection services I don’t even have that
- so my tv goes idle
- i too like to leave it on for my dog
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Which model STB did Verizon provide? 🤔
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@mumzy2 wrote:
- This does not work for me, I’m only offered 1,2 and 4 hours
- there was another reply similar that suggested media selection services I don’t even have that
- so my tv goes idle
- i too like to leave it on for my dog
The newer firmware limited the choices and removed the never option. What you could do is record 6 or 8 hours of a show and play that back when you leave. The Box shouldn't turn off during the replay.