FIOS on Demand

[NoMyth]

IrentedInterstellarlastnightandittookusover4hourstowatchthemovie.Itkeptbufferingandfreezing.Icontactedcustomerservicetwice,rebootedthesystemnolessthan10timesandnothing.WefinallyweupandrenteditfromRedBox.Iwouldappreciateitifthischargewouldberemovedfrommybill.EvenyourtechIspokewithstatedlargemovieshaveissueswithbuffering.Iwillnotrentanothermoviefromyou.Thisisthesecondmovierentedandthesecondtimewehadtheseissues.Thisistotallyunacceptable.

[LawrenceC]

Hi NoMyth,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  For billing questions, please contact Verizon during normal business hours.

[tns2]

Also how about spaces and maybe paragraphs in your post.  I can't even read it.

As said this is peer to peer.

You may need to contact Verizon using one of the other Contact us options such as calling 1-800-VERIZON

http://www.verizon.com/support/residential/contact-us/index.htm

[BajaAlta]

If you contact support, they will credit your account for On Demand that didn't work out for you - good luck