Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As a long time customer of Verizon FIOS, I have been relatively happy with the service that has been provided to me. However, I was extremely disappointed and aggravated when I looked to replace my remote. Over all of the years, I have never replaced any of the remotes that I originally received but this one has stopped working. With all of the money that I pay for FIOS, phone and internet, it seems ridiculous that I have to pay for something to work on your service. $14.99 may not seem like a lot of money but at this point, it is the principle. Verizon should be taking in account the needs of the customer, especially those who don't take advantage of the system. Why not offer 1-2 replacement remotes over the course of your subscription? Then once that is used, then the customer would be charged. Customer service should be about keeping your customers happy and wanting to stay with your service, just like we keep you happy by paying our bill every month.
Verizon used to allow one per year. People abused. So they cut it out.
You can find them on eBay.