Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Fast Forward /Rewind Screeching Noise

When using fast forward or rewind (on my small box) I get an ear piercing screeching sound.  It's quite unnerving.  My dog has not stepped foot in my living room since I got Verizon.  Does anyone else have this problem and is there a solution?

Re: Fast Forward /Rewind Screeching Noise
Customer Service Rep

Hi BlackIce41,

This is very odd indeed. If you don't mind, can you unscrew the coax wires going into the box and then screw them back on please? After doing this, unplug the power cord to the box and plug it back in as well and then try again and let us know how it goes. This is not something that should be happening and it's very odd and rare that someone would experience this.