FiOS Mobile Remote app remote isn't working

[LadyVaJedi1]

I am having a problem with the remote part of the fios mobile app for my Samsung Galazy 8+  

[CRobGauth]

It will only work while connected to same network as your STB.

What is your setup?

[Mrata]

Well, I’m kind of not surprised that after a year, this piece of crap of an app still doesn’t work. They [Verizon] were always about $$$ and not customers.

[kh-gary]

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