Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Very very unhappy. I talked with customer service for 1hr 30mins. My account says we owe, but billing says we don’t. Using fios tv app gives error code of 807–01. No one can fix it. Thus when I open fios tv on my iPad (generation 6). I see shows but clicking gets the above error. I have reinstalled the app. I have checked that my device is registered. I have checked that my bill is paid (though customers service doesn’t see it, but billing does). I have logged in as me and as other family members. I have tried fios tv on iphone(which works). I have been rerouted only to be disconnected and have to start over. WHATS UP FIOS!! This is unacceptable!!! I even scheduled a call back—no one did!! I hate fios customer service. Not the reps!! It appears the company is too fragmented to offer accurate phone help. I need this fixed FIOS!!!
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