Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
FiosTV freezes all the time.
PegASuz
Enthusiast - Level 1

We checked cables. Reset boxes. But every night again. Things will work a few hours and then it just stops. Freezes. Lags. Freezes. Over and over. 

0 Likes
Re: FiosTV freezes all the time.
clem21
MVP MVP
MVP

@PegASuz wrote:

We checked cables. Reset boxes. But every night again. Things will work a few hours and then it just stops. Freezes. Lags. Freezes. Over and over. 


What box is freezing? A VMS 4100 or a mini or is it a VMS 1100? Have you tried powercycling your router? Does your internet drop out when you have the TV issues?

Have you tried powercycling the ONT? Could also be a bad splitter. Need more details to figure what's going on.

0 Likes