Fix Your Movie Channels
mm112
Specialist - Level 1

There are many movies that verizon has in their movie packages and on other channels where there are no descriptions for the movies or the movies themselves have no titles where this continues to be an ongoing issue that continues to get worse with each day that passes. "Sin" with gary oldman has a blank space whenever it is on the guide where it will be on again on encore drama channel 358 at 1:50am then it will repeat at 4:50am on channel 359 on april 25. "Memory" with dennis hopper has no description for it where it will be on again on the movie channel extra channel 387 on april 24 at 5:50pm where it will repeat at 8:50pm on channel 388. "Committed" with heather graham will next on april 27 at 6:40am on indieplex channel 348 where it will be on several times that day. "Amazing grace" is a movie that will be on tonight at 5pm on channel 295 with no description for it. There are plenty of examples of similar type situations with other movies when if there is a movie that is a remake of a movie the guide has the orginal listed instead and sometimes vice versa. Some other problems are that nothing matches on supercanal channel 1507, alerta tv channel 463 and mega tv channel 466 still has no logo, pixilates, has a shaky camera look to it and when you fast foward programs that you have taped from that channel it skips over entire segments of that channel. Channels 1509,1548,1781 still have no schedules and even though the guide lists entertainment tonight as being on cbs on saturday at 7pm it is not. Cnn espanol channel 1540 is still missing its 11am show and the regular cnn channel 100 is wrong on tuesdays where the morning shows do not match what it is that is on there the other four days of the week. A lot but not all of abc news now's shows on channel 108 do not match where "healthy living' at 3:45pm and 6:30pm is really "travel now" not "healthy living."  

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Re: Fix Your Movie Channels
mm112
Specialist - Level 1

Well at least i know someone is paying attention. Some things i mentioned in my previous post have been fixed  where the mega tv logo on channel 466 is now there. As far as the movie channels go people are paying for their movie packages individually where some of those packages are being offered for free but what good is it if the movies that are on there do not match, have wrong descriptions, or have blank spaces on the guide when the movie's name should be there? 1507 supercanal is still wrong where what the channel has on right now is what it claimed was on an hour ago. There is a 12:30pm-4:30pm show on channel 1507 supercanal that is listed as a 11:30am-3:30pn show so if you were to tune in anywhere from the 12:30pm-3:30pm hours it would appear that it is correct but it is not. Alerta tv channel 463 is always wrong with the exception of the 11:30am-12:30pm show. The white house correspondent's dinner will be on saturday at 8pm on c-span channel 109 is not listed there to tape and channel 1662 telehit has a concert series that is on all week long which goes on until sunday where everyday at 6pm there should be a concert there listed but what is there is the telehit radio music video hour. 1664 is also having a concert series that is on at 9pm all week long but that too is not listed.  Now i have been able to find out some very interesting information regarding this issue and how it could be affecting the overall problems of the guide. I spoke to abc news now where they say that you are running a schedule that is from last summer and that they do not submit their schedules to tv providers but to another group who provides those schedules to all of the tv providers where that group does not include FYI who does your guide. That means that your own guide provider is not being provided with the latest data not only by abc news now but by other providers too which could be something that is preventing you from getting the most up to date data. Shows like "this could be big" are missing from channel 108 as it is not listed there and the description for "what's the buzz" which is listed on there is that of a local texas affiliate show when in fact it is a celebrity news show. Your baseball widget is not updating its standings where the scoreboard's scores are from last week's games and the nl central standings is missing the houston astros from it.

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Re: Fix Your Movie Channels
mm112
Specialist - Level 1

Thanks to the people who are making the corrections to the guide that i have pointed out that are wrong. I see that in just a few hours several things were corrected after i pointed that they were wrong on the guide. I and a lot of other people would appreciate it if you continue to work on this issue by taking into account the customer feedback about what is wrong with the guide as several network techs have told me to post updates about these issues on here since tickets that get created about problems with the guide are not up to date where they have told me that they will check in from time to time to see what are the latest things that are wrong that i can provide them with as i have been giving them the most up to date information about what is still wrong as the guide is close to actually having it be correct but making sure that it stays that way is another thing. Whoever sent the info through about what i said was wrong on here got that concert series on 1662 telehit corrected pretty quickly so hopefully you can continue to work on the things that i mentioned are wrong. One thing that i wanted to pass on to you as another issue so that you can see it for yourself as an example of things that continue to be wrong on the guide is that on channel 232 fox movie channel "eastern promises" a russian mob movie with viggo mortensen is listed as being over 4 hours long when it is not that long where there is another movie that is on right after that which is the academy award winner for best picture of  2008 an indian movie called "slumdog millionaire" which starts at 7:30pm but "eastern promises" is listed as being on from 5:30pm-9:45pm when "slumdog millionaire" is supposed to be listed on there from 7:30pm-9:45pm. There are a lot more examples like this but i will not list them all since it would be too long a list so please keep working on the issues that i pointed out where fixing these issues will benefit everyone from verizon to their current customers and future customers who will be getting something that they are paying for which is an accurate up to date guide. Everyone who has brought this to verizon's attention simply wants to resolve this matter so that it can no longer be an ongoing issue where i would hope that would also be verizon's goal too.

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Re: Fix Your Movie Channels
mm112
Specialist - Level 1

Well thank you to the people at verizon who read the things that i mentioned on here that are wrong with the guide who have passed it on to the data group who has been making the corrections so that it is up to date. I see the c-span correspondent's dinner is now listed on saturday night along with both concert series that are on channel 1662 telehit that is at 6pm and the 9pm concert series that is on ritmoson channel 1664. Another issue with channel 1664 that exists is a show called "tu y yo" which is a romantic music video hour show that is on where it is on today at 9am & 4pm is listed as a reality show about a family called the santillana family even though it is a music channel and as i mentioned before abc news now channel 108 is a big problem but it is not wrong all of the time but it is still worth trying to fix because i spoke to them the other day where they say that what verizon has on the guide is almost a year old schedule. Channel 1507 supercanal and channel 463 alerta tv are still wrong where channel 1506 often is wrong in the mornings as the morning show at 7am is a 2 hour show not a 3 hour one where in the third hour that is listed on there it is paid porgramming. Cnn espanol channel1540's 11am show that should be there is listed  at 11:15am which means that you miss the first 15 minutes of it where the show before it at 10am is always listed as a 1 hour 15 minute show when it is 1 hour long. Passiones channel 1583 never matches at 8am weekdays and it never matches 7 days a week at 10am where there is paid programming there not the shows that it claims to have where on the weekends especially on sundays it is almost all paid programming but the guide has programs listed there instead. Cnn channel 100 Sd or 600 HD still does not match on tuesday mornings when you compare it to the other days of the week plus there is no longer a channel 625 as it has been moved so to have it listed there is a waste of guide space and since you are taking a look at the schedules that are on the guide to see if they match let me also mention that channels 1509 television el salvador,1548 dominican view, 1781 kuwait tv do not have any schedules at all to tape off of where those schedules that should be on the fios guide have been listed for a while now on tv guide, zap 2 it's websites where they have the fios guide accurately listed. As you know by having looked into some of the things i mentioned what i am saying is wrong is really wrong with the guide where it behooves you to make the corrections to the guide not only for me but for everyone else who has fios as the guide problems are a national issue that will not go away until it gets fixed. I'm not asking for perfection, but when entire channels are wrong or do not have any schedules at all or movies have no descriptions it complicates things for those of us who are trying to set up dvrs. These are issues that only verizon can correct and i hope that you do as i will leave the ball in your court to correct these issues.

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