On Saturday 11/13/2010 I was contacted by telephone that the 10 premium channels package was being added to my FIOS package for free for 3 Months.
As of today 11/17/2010 no channels have been added.
If for some reason I am not illegible for this package,why would Verizon call me and verify a lot of information.
There was three or four calls made before we actually made contact.
With the competition with Comcast and Satellite,this is not good Customer Service behavior
