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Free movie offer
kitmose2012
Newbie
‎11-27-2017 06:15 AM

I was offered a free movie and the instructions said it would be added to my bill then credited back.  Upon checking my bill the movie is there, but with no credit given.  I was apprehensive about doing this is the first place and will know better the  next time!  Does Verizon not have an email support?  All I find is their stupid auto support.  How can a company this big not have a better support system in place?

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Re: Free movie offer
LawrenceC
Community Manager
Community Manager
‎11-27-2017 10:23 AM

Hi kitmose2012,

You may contact Verizon Customer Support at 1-800-VERIZON.

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Re: Free movie offer
kitmose2012
Newbie
‎11-28-2017 06:09 AM

I would prefer not to spend half my day on the phone, thanks.  Why is there not an email to contact Verizon, or even the chat option anymore?

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Re: Free movie offer
CRobGauth
Super User
Super User
‎11-28-2017 07:38 PM

They also have twitter @verizonsuppprt

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