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Free preview
Rebollos63
Newbie

I ordered Showtime and Starz for my first Free Preview ever, I was not unable to watch any channels, but the clock keep going, now the 48 hours are over. On the phone for two hours on Friday,  a repair ticket was open and It was going to be fixed yesterday before 9 pm, still waiting. What a nightmare, unbelievable 

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Re: Free preview
LawrenceC
Community Manager
Community Manager

Hi Rebollos63,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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