Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently switched over from Optimum, I chose the mundo tv package in the 07047 area. One of the reasons I switched over was due to pricing and the channels I saw included in the Mundo Fios TV package. It's being advertised on Fios website that channels such as TLC, E, CMT, CNBC, FOX News and other channels are part of the mundo package. However when I tune to these channels, i get a message that these channels are not part of my subscription. I have contacted Fios customer service and have been informed that the mundo package has changed and these channels are not part of this package. I asked to speak to management to address my issue but they turned me away, they said they are the highest authority on this matter and it can't be escalated further. Can someone confirm it this is true? Is there another avenue where I can escalate and get my issue resolved? Below is a screenshot from today, CMT, E, TLC and other channels are still showing as part of the mundo tv package in my zip code 07047.
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