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Getting DVR Working

I just switched from Comcast to Fios and have a DVR system I’m trying to get working.

The Fios Ethernet cable goes directly into the Google wifi router (no Verizon router)

The DVR does show up as a connected device on the Google home app.

Ive set the port forwarding the same as on the old router (6036 & 81, both protocols).

Yet, I am still unable to connect to the DVR.

any suggestions?

Re: Getting DVR Working
Super User
Super User

Is the DVR a fios ONE set-top-box?  If so, a Verizon router must be used to activate it.  Once activated, it works much, much better with a Verizon router.

Some more details about your equipment will help.