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Gift Card Post Card Without PIN

I recieved my gift card, finally, and also recieved the security postcard that was supposed to have a pin on it. However, the pin box is left blank.

The login information only has a password that is the same as my last name but it doesn't have a username? Very bizarre and annoying. 

Anyone know how to get this fixed? Really would like to use my visa.

Re: Gift Card Post Card Without PIN
Community Manager
Community Manager

Hello RBP102183,

You will need to talk to a Verizon representative.  You should contact customer service directly through Contact Us.