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Got new Fios Tv One box, can’t set it up
Gweagraff
Enthusiast

So I just exchanged a Fios TV One box for a new one but can’t seem to get past the light flashing. I can’t even get a picture on my screen. Is it defective? Am I doing something wrong? How long is it supposed to take?

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Re: Got new Fios Tv One box, can’t set it up
Edg1
Super User
Super User

There definitely should be an activation screen. Are you definitely on the right input?

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Re: Got new Fios Tv One box, can’t set it up
Gweagraff
Enthusiast

Yes.

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Re: Got new Fios Tv One box, can’t set it up
clem21
Super User
Super User

Did you hook the coax cable up correctly? Have you tried rebooting your router?

Look here: https://youtu.be/BhY2s7rkuv8

And here: https://www.verizon.com/support/consumer/tv/getting-started/activation

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