Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Guide doesn’t work
Steve710
Newbie

The guide doesn’t work. It says no program name. It’s only on 1 box. Suggestions?

0 Likes
Re: Guide doesn’t work
Edg1
Super User
Super User

Could be the box or cabling if only on one box. Try taking a good box from another room and see if it works there. If it does then that box is bad. If the good box also doesn’t work then it is probably cabling. 

0 Likes
Re: Guide doesn’t work
Steve710
Newbie

I unplugged it for 10 min and it worked when I plugged it back in. Thx for replying!

0 Likes
Re: Guide doesn’t work
Edg1
Super User
Super User

Your welcome 

0 Likes