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H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
clem21
MVP MVP
MVP

H&I channel has been fixed, now the same has to be done to Cinemoi as it is stretched horizontally.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
CRobGauth
Super User
Super User

For H&I, I read other threads that said it was a content provider issue (people also saw it on the OTA broadcast).

What channel number is Cinemoi?

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
clem21
MVP MVP
MVP

@CRobGauth wrote:

For H&I, I read other threads that said it was a content provider issue (people also saw it on the OTA broadcast).

What channel number is Cinemoi?


Try channel 236.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
CRobGauth
Super User
Super User

I see it.

Did it change format or have you just noticed it?

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
clem21
MVP MVP
MVP

Changed format about a week ago.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
clem21
MVP MVP
MVP

Cinemoi is still messed up, please fix this. Whoever fixed H&I needs to do the same with this. Thanks.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
CRobGauth
Super User
Super User

This is mainly a peer to peer support forum.
You will need to report this issue to verizon support.

Try twitter @verizonsupport or call 1800Verizon.

You might want to google to see if others on other cable systems are seeing the same issue as it could be a content provider issue.

For H&I, it was actually the content provider that was causing the issue.

People found the same sisue with its OTA broadcast.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
clem21
MVP MVP
MVP

@CRobGauth wrote:

This is mainly a peer to peer support forum.
You will need to report this issue to verizon support.

Try twitter @verizonsupport or call 1800Verizon.

You might want to google to see if others on other cable systems are seeing the same issue as it could be a content provider issue.

For H&I, it was actually the content provider that was causing the issue.

People found the same sisue with its OTA broadcast.


H&I corrected their issue, or someone from Verizon that monitors this forum (and I know they do) sent the issue to the right person who fixed it. Now have exactly the same issue with Cinemoi, I was hoping by posting here same person would see it and do the same again. I suppose I should open another ticket with Support.

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Re: H&I channel zoomed and stretched horizontally fixed, now fix Cinemoi
CRobGauth
Super User
Super User

The issue with H&I was not just Verizon (as stated it was also OTA and I beleive I saw someone list at least one other cable provider).

So most likely H&I complaints.

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