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HD sound and freezing
Nicky91
Newbie

Does anyone else have issues with the HD channels?  When I watch HD the pictures frequently freeze for a few seconds and the sound will go out a few seconds and come back. Why am I paying for HD if it's not quality??

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Re: HD sound and freezing
Edg1
Super User
Super User

Could be a lot of issues from cable box to wiring or the hdmi to TV. The main fios box(ont) could also be the reason. Will probably best to contact verizon and see if a tech needs to come out. 

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Re: HD sound and freezing
CRobGauth
Super User
Super User

Have you checked to make sure all coax cables are tight? Start at ont and work to TV.

Is it all HD or just some?

What model stb(s) Do you have? Does it happen on all?

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