Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Its 2021 and i replaced my old box thinking the intermittent loss of signal was the box, NOW, having an older SEIKI tv , no HDMI will work. Tv source works so there’s signal,my xbox and firestick works so is not my tv! Two plus hours on phone , facetime, and not one mention of img1.7!? You’d think it by now was IN THESE NEW BOXES! But NOOOOOO , fios equipment is the worse! Going back to xfinity soon!
Solved! Go to Correct Answer
@Glentrs wrote:Its 2021 and i replaced my old box thinking the intermittent loss of signal was the box, NOW, having an older SEIKI tv , no HDMI will work. Tv source works so there’s signal,my xbox and firestick works so is not my tv! Two plus hours on phone , facetime, and not one mention of img1.7!? You’d think it by now was IN THESE NEW BOXES! But NOOOOOO , fios equipment is the worse! Going back to xfinity soon!
Your old TV may not be up to current HDCP 2.2 or 2.0 specs. The Fios One box is looking for that level of copyright protection so you may need to get an adapter to allow for that conversion. This was posted in another thread: https://www.ebay.com/itm/Premiertek-HDMI-HDCP-2-2-to-1-4-and-1-4-to-2-2-Converter-2-Way-UHD-DVD-TV-4... Also try a new high-speed certified HDMI cable from the Fios box to your TV. Also set up the Fios box initially with the video resolution set to 1080i.
@Glentrs wrote:Its 2021 and i replaced my old box thinking the intermittent loss of signal was the box, NOW, having an older SEIKI tv , no HDMI will work. Tv source works so there’s signal,my xbox and firestick works so is not my tv! Two plus hours on phone , facetime, and not one mention of img1.7!? You’d think it by now was IN THESE NEW BOXES! But NOOOOOO , fios equipment is the worse! Going back to xfinity soon!
Your old TV may not be up to current HDCP 2.2 or 2.0 specs. The Fios One box is looking for that level of copyright protection so you may need to get an adapter to allow for that conversion. This was posted in another thread: https://www.ebay.com/itm/Premiertek-HDMI-HDCP-2-2-to-1-4-and-1-4-to-2-2-Converter-2-Way-UHD-DVD-TV-4... Also try a new high-speed certified HDMI cable from the Fios box to your TV. Also set up the Fios box initially with the video resolution set to 1080i.