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HGTV GO sign in not working for Verizon fios
CF26
Newbie
‎03-15-2020 11:27 AM

Signing into HGTV GO with Fios worked fine until this month.  Now, I get an endless loop of, "Please wait - we are verifying your account..."

Verizon Fios - please fix this. I am using a Kindle Fire, and sign in worked fine until beginning of March, so don't blame the device.  I can sign in fine to the Verizon app, so that's not the issue either.

If anybody in the community has a work-around for this, it would be appreciated.  Thanks.

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Re: HGTV GO sign in not working for Verizon fios
LawrenceC
Community Manager
Community Manager
‎03-15-2020 01:28 PM

Hi CF2,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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