Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'm furious. I'm close to cancelling my whole service. Several of my channels have been inactive for the last couple of weeks, and its been impossible to get a hold of a Verizon represntative. I've been on hold for an hour, and I still haven't spoken to anyone. And this is the third time I've tried.
I also have attempted to speak with someone using the chat function, and the conversation abruptly ended almost as quickly as it began. After I told them I had inactive channels, they instructed me to call customer service.
I'm seriously considering bringing this up to my county cable regulator. This is getting ridculous. I'm petrified that it'll be worse when I attempt to switch my service for a move that'll happen in February.
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