An Accepted Solution is available for this post.
Help with Subscription Channel
southshorelimey
Newbie
‎01-23-2009 06:30 AM

Hi Everyone - hopefully someone can help me.  I recently subscribed to Setanta Sports and it's working fine on two of my boxes.  Our third box was off and unplugged for a few weeks and when I went to turn it back on it came on fine but when I go to Setanta it says I am not subscribed to the channel.  I've turned it on and off and unplugged it to no avail.  The two other boxes are working fine with Setanta.  Can anyone help at all?  Any and all help would be greatly appreciated.

0 Likes
2 Replies
An Accepted Solution is available for this post.
Re: Help with Subscription Channel
matcarl
Master - Level 1
‎01-23-2009 06:34 AM
Why was the box unplugged for that long? Any updates will never reach it. You'll have to call customer service and explain the problem to them so they can enable it for your new subscription channel.
0 Likes
An Accepted Solution is available for this post.
Re: Help with Subscription Channel
CharlesH
Specialist - Level 1
‎01-23-2009 07:20 AM

Tech support can assist you with this OR I can too! Just send me a private message with your billing telephone number address and the account holder's name.

** Don't know how to send a Private Message? ** (To send a Private Message, Click on my name to the left, then click on "Send this user a private message" )

0 Likes