Home Media DVR

[fiosforever]

Has Verizon developed a fix for the error message "unable to locate hub"?  This occurs frequently when watching previously recorded programs on the secondary boxes.  As a result, you have to start viewing the program from the beginning which is a real nuisance.  The only response thus far has been, "it's a known synchronization problem and we're working on it"  Thanks

[TimSykes]

Its in the new 1.6.1 update coming out starting today. 

1-14-09
VHO12 Portland, OR, VHO13 Seattle, WA
1-27-09
VHO7 Freehold, NJ, VHO8 Philadelphia, PA
2-3-09
VHO15 Buffalo, NY, VHO14 Harrisburg, PA
2-10-09
VHO5 Queens, NY, VHO6 Burlington, MA
2-18-09
VHO4 Silver Spring, MD, VHO9 Richmond, VA, VHO9a Norfolk, VA
2-24-09
VHO2 Temple Terrace, FL, VHO10 Ft. Wayne, IN, VHO11 Pittsburg, PA
3-3-09
VHO1 Carrolton, TX , VHO3 Pomona, CA

[ldm1701]

Tim what about the rest of the NYC area? Any idea? Also will this be an automatic update or will we have to do womething for it to take effect?

[TimSykes]

It will auto update, nothing will have to be done on your part. And I would think all of NYC will be done at the same time, I would think they are all on the same VHO. But I am not sure. 

[Larry013]

Yes, all of NYC is in VHO5, so 2/10/09 will be our upgrade day.

[sdchargers_fan]

Sorry, I am a Newbie to the board (do ya hear the "pop")

Being in Ventura County, CA, my systems setting says VHO 3303. Is this part of Pomona, CA VHO 3 ?

I tell you, waiting till March (3rd) is a long time. Is this fix exclusively pushed on a regional enterprise scale, or do you think I can get a tactical download to my Multiroom HD DVR if I call and itch about it ?

Being an Engineer, I sure would like to see the s/w release notes summarizing the list of fixes in this new code rev 1.61, as it relates to the Multiroom HD DVR.

Besides the message "unable to locate Hub" error, I get another, apparently unrelated, nagging freeze issue which forces me to restart at the beginning. Appears to happen when I select FastForward / Skipping on a playback of a recording within my HD STB. I am trying to correlate events which may trigger this, but I "think" it has to do with getting within 15 - 20 minutes of catching up live to that show as its doing a "live" recording. Any help would be appreciated.

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Message Edited by KaLin on 01-24-2009 09:07 PM