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How to Stop Recordings Being Deleted?

I have had the issue with Verizon coming into my DVR and deleting recordings. I have had entire Seasons deleted. When I took the time to record and go in and change recording permissions with reference to deleting due to space. I made sure I selected manually deleted and made them Top Priority. My recordings were still deleted. Now those shows are All pay-for-view. How do I Stop this?

Re: How to Stop Recordings Being Deleted?
Super User
Super User

What model DVR do you have?

When you look at DVR list of programs, do you see that the programs you want to save have a lock symbol next to the titles?