Received an email about this new feature 7/21/11 - Interactive Media Guide. It stated in part:
"Your set-top box will automatically reset to accommodate the new on-screen guide and additional features in the early morning hours of your upgrade. Therefore, you may hear or see your set-top box resetting, but don't worry — you are not experiencing a technical issue."
When I turned on my tv in the afternoon of 7/22, I did not have the new features! I re-read the email & noted that it also states:
"New features are not available on Motorola QIP 2500 P1 and QIP 2500 P2 set-top box models. You can find your model number on the front of your set-top box in the lower left corner."
All three of my set top boxes are Motorola QIP 2500 P3. My questions are.......
Is this new feature available in my county - Cherry Hill, N.J.?
Or is my set top boxes model excluded even though it's not mentioned as being so on the email?
Solved! Go to Correct Answer
That card you received didn't give a date. It was telling you of an upcoming change. The change for your area is due on Tuesday.
Sure didn't. Now that is the one thing I didn't notice.
Thank you for advising when the "day" of when this change will take place.
how about west orange / verona. would be nice to have some better info on this rather than a teaser message. thanks.