Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
I have auto power off set to never,
jane9991
Newbie

I have auto power off set to never, but I am still getting the "press menu" prompt.

What i have done so far.

Menu > settings > media client server > auto power off > never. 

It seems to be not working ! any help

0 Likes
Re: I have auto power off set to never,
TomH121
Super User
Super User

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box

0 Likes
Re: I have auto power off set to never,
CRobGauth
Super User
Super User

Is someone turning the box off?

0 Likes