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I looseFIOS service (phone, Internet, tv) after it rains hard
Ajrothe
Newbie
‎10-03-2015 10:11 AM

i loose FIOS service (phone, Internet, tv) after it rains hard. 

Each time a technician then has to come, I have to take time off from work and am without service for days. 

Verizon told me they fixed the issue , but it happened again today and the next appointment I can get is Tuesday, three days later.

issue is outside the house.

anybody has some ideas on how to fix permanently?

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Re: I looseFIOS service (phone, Internet, tv) after it rains hard
CRobGauth
Super User
Super User
‎10-03-2015 05:39 PM

Any idea what the technician does while he is there?

Have you opened the customer door ont he ONT?

Do you have any error lights?

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