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I set up favorites and FIOS won't save them!
topoak
Newbie
‎09-22-2019 05:40 AM

This is infuriating.  I set up favorites 1 and 2, then FIOS asks me to save the settings to "the cloud" .  I save it and when I go back to the remote and press the remote for "favorites" a message says that I have none!.  This problem started a few weeks ago so I can't be alone with it.  Why can't Verizon get a simple thing like this to work the way it is supposed to.  If you can't get it to work, why have it at all???

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Re: I set up favorites and FIOS won't save them!
silverado4x4
Contributor - Level 2
‎09-22-2019 07:09 AM

I have the same problem as you.

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Re: I set up favorites and FIOS won't save them!
clem21
MVP MVP
MVP
‎09-29-2019 03:44 AM

Have you tried power cycling the box and your Fios router?

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