Installation questions about adding Fios Tv to current Fios phone and internet
brennok
Newbie

My mother is looking to switch from Directv to Fios due to the current offers and I am trying to make sure she is all set before she orders. The biggest dilemma I am seeing is she has older wiring and running new lines will be a pain. The Directv lines can't be used because the installer mounted the multiswitch on the side of the house instead of the attic so she has no central hub with good cables. Her old coax lines do reach a central point in the attic but it is no where near the ONT or the router which are on opposite sides of the house. Also I believe I was told when I got my internet install the installers aren't allowed to go into attics unless it has a floor. Is this still the case?

The other potential issue I see is her ONT is on one side of the house and her current router and computer are on another. At the same time the existing old wire, not the directv, comes together in a completely seperate location which is going to result in a multiple holes throughout the house. I assume they will need to run coax to the office where the router is now which is currently on cat5e to feed video, and then run coax off the router to the spot where her old cables meet up where they will be connected by the splitter. Am I correct in this and if so would this be covered under the basic installation?

I realize the installers may look at it and see other options but I don't especially without doing all new drops or short of making a closet a central hub which also involves running multiple lines. Mind this also assumes the old cable meets the standards and doesn't require replacing.

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Re: Installation questions about adding Fios Tv to current Fios phone and internet
Bob_Robertson
Specialist - Level 1

If you have Verizon FiOS for internet, and the Router is already installed and working, then the COAX is already connected to the ONT... If DirecTV is installed and working on multiple TV's... then the Verizon FiOS TV should be able to work just fine with the same existing COAX.... Installation includes up to 3 rooms and anything that is entailed with installing that, as far as I know.... Ultimatley, if there was work during the install that required further charges, the Field tech would let you know and discuss it, prior to the work being done...

I can not comment on the liability issues with attics, so I will leave that question for the Verizon Employees.

Message Edited by Bob_Robertson on 05-28-2009 07:32 AM
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Re: Installation questions about adding Fios Tv to current Fios phone and internet
brennok
Newbie

She is an early install so she has a Dlink Di-604 and it is connected via cat5E to the router. The only Coax run would be from the junction box to the ONT. She would need a run from the ONT to the router to get VOD and other Verizon features over their settop box.

The reason I am concerned about using the existing RG6 from the Directv run is the fact the splitter would have to be installed outdoors where it isn't protected, which I think is one of the reasons why her Directv keeps acting up.

My problem is I don't know if I can be there for the install and it will only be frustrating to her if she has to deal with it.

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Re: Installation questions about adding Fios Tv to current Fios phone and internet
prisaz
Legend
She has the same configuration I had, since I was also an early install. They will replace the DI-604 and yes a splitter will need to be installed. The tech will install a new splitter and make sure the connections are clean and secure. I left my ethernet to the router and also have coax to the router for a feed to the STB. They may opt to switch her IP to coax, but it is not required to do so. I prefer to have my IP over Ethernet anyway. The older ONT 610 does not support the Ethernet over coax (MOCA), so the cat5E will need to stay from the ONT to the router, if she has the 610. COAX will need to also be connected to the router in order to supply IP to the STB for VOD, Channel Guide updates and Widgets.
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