Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Issue with select channels on one FIOS TV Digital Box
Pop11
Enthusiast - Level 2
‎02-20-2015 09:34 AM

At least 4 days a week channels 150, 151, 152 - either will show a gray screen with instructions or come on and then break up displaying part QVC, part FIOS 1 and the last channel viewed, also at times it just digitally breaks up.  Wait a few days and the problem is gone.  Just on these channels.  No problems on other the digital adapter or on set top DVR boxes in the house.  Any advice?

0 Likes
Reply
3 Replies
Correct answers are available for this post.
Re: Issue with select channels on one FIOS TV Digital Box
CRobGauth
Super User
Super User
‎02-21-2015 07:45 PM

Could be that one line.

Check to make sure all connections are tight.

f they are, then try swapping boxes around.

If the problem follows, then it is a box problem.

Otherwise a problem with the coax.

0 Likes
Reply
Correct answers are available for this post.
Re: Issue with select channels on one FIOS TV Digital Box
Newtownjoe
Newbie
‎04-14-2015 03:54 PM
We have had a number of channels breaking up for at least two weeks. what's going on?
0 Likes
Reply
Correct answers are available for this post.
Re: Issue with select channels on one FIOS TV Digital Box
CRobGauth
Super User
Super User
‎04-14-2015 06:36 PM

What have you tried? DId you try doing the suggestions in the previous post?

0 Likes
Reply