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Issues with activating HBO GO on my devices
ag891
Newbie
‎01-06-2018 09:55 PM

Is it just me or has anyone had issues with the verizon webpage when tryng to activate a new device with the HBO Go app? Every time it asks for me to choose my provider and type of device, I'm asked to login to my verizon account.  However when I do that, the webpage is blank. I've tried different web browsers and clearing my cache but nothing has worked. Please help because this is super frustrating.

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Re: Issues with activating HBO GO on my devices
AJ210
Newbie
‎01-09-2018 01:39 PM

I cannot sign in to Verizon for HBO go on my tablet, android phone, fire tablet or ipad. Either get error - try again, same blank screen as you, or no Verizon listed on the iPad. They all worked previously.  VERY FRUSTRATING!!! (ROKU and Samsung tv apps do continue to work)

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Re: Issues with activating HBO GO on my devices
CRobGauth
Super User
Super User
‎01-09-2018 04:26 PM

I see the same issue.

Have dropped a note to support for help.

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Re: Issues with activating HBO GO on my devices
CRobGauth
Super User
Super User
‎01-09-2018 05:09 PM

Support suggested I delete and reinstall app.

Did so and now working.

Give it a try.

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