Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Today's date; June 14, 2018.
I have been on hold for 1 hour and 26 minutes waiting for customer service to answer their phone and try to resolve my problem with my FIOS TV.
I first tried going online and using verizon.com/Support. After going through all the questions without a solution, I was adviced to call; 800-837-4966 for further help.
The first thing suggested to me by a pre-recorded message was, to hang up and log in, and try their on line support verizon.com/Support (which I had already tried first and was unsuccessful) to avoid a wait.
I have now reached the 1 hour and 30 minutes mark of wait time.
Maybe if I refused to pay my bill ($257.65) next month they will call me and I can explain why I haven't paid my billl. $257.00 is too much money to pay monthly and have my TV programs freeze. Lose sound and have my TV not always come on without having to reboot the set top box. Hello Verizon, are you listening or better yet, reading this.
This is mainly a peer to peer support forum.
You can also get support via twitter @verizonsupport.
Not quite real time, but relatively quick and helpful
Thank you 🙂